Updating a Systematic Review about Selection of Software Requirements Elicitation Techniques

Quality of software products is closely related to the elicitation requirement process. Several studies point out that elicitation techniques achieve different results when applied in different contexts. This paper presents some recommendations about the situations in which elicitation techniques are useful. Recommendations are based on a previous systematic review, which was updated and expanded with 13 new empirical studies and more than 60 new empirical results. The aggregation process generated 5 new evidences and modified 4 existing ones. In the previous review, it was found that interviews were one of the most adequate techniques in most situations. The new evidence supports the same conclusion.